FAQs

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Can I cancel or make a change to my order?

If you need to cancel or make a change to your order, please reach out asap within 3 hours of placing the order via Email or WhatsApp. Order cancellations are accepted as long as we didn't ship your order.  

Will I get a Refund?

Yes, you will receive a refund if you cancel your order before it is shipped.

Dose the brand have license?

Yes, we are DED licensed (Dubai's Department of Economic Development).

How do I keep my jewelry from tarnishing?

Click here for some instructions of how to keep your pieces shining

What materials does the pieces are made of?

Our jewelry is made of 18K gold over sterling silver 

Click here for more information

Payment

We accept online payment only through VISA, Mastercard or Apple Pay